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National guidance from NHS England has mandated that all online booking appointments are suspended across the country. The reason we have done this is that this mitigates any potential risk of infected patients booking an appointment online and attending the surgery.
Instead, all appointments will be triaged in the first instance. Telephone triage is a process that facilitates signposting and the giving of relevant clinical advice. Face to face appointments will be booked when agreed during this triage/initial consultation with either a GP or Nurse. The facility to use online eConsult and requesting prescriptions online is still available to all patients. You will then be rung back by the Clinician who is doing the triage.

As you will be aware the practice uses eConsult and patients are advised to seek advice via this service. 


Welcome To Westbrook Medical Centre


For your convenience we have installed a locked box next to the front door for you to drop off your prescription requests any time of the day.

Please note 48 turnaround is still in place for all prescriptions and we would still encourage you to email your request over to





This website has been provided to inform you of how to make the most of the many services that we offer at this surgery. You will find it a very useful guide to our practice. A few moments spent  familiarising yourself with this information will help us to give you the best service we can.

the surgery

Westbrook Medical Centre
301 - 302 Westbrook Centre, Westbrook, Warrington, WA5 8UF
Telephone: 01925 654152
Out of Hours: 111


Dr Alison Ritter
Dr Anthony Parkins
Dr Batool Aly
Dr Mark Dale
Dr Georgina Washbrook

Accountable GP

The Practice is obliged to allocate an  "accountable GP" to all registered patients (inluding children) who will be accountable for their care.  Patients continue to be free to see any GP in the Practice.

Surgery Times

Monday 8.00am - 6.30pm
Tuesday 8.00am - 6.30pm
Wednesday 8.00am - 6.30pm
Thursday 8.00am - 6.30pm
Friday 8.00am - 6.30pm
Saturday Closed
Sunday Closed

Please note: On the last Thursday of each month we are closed from 12.30pm - 6.30pm for staff training. This date can sometimes be changed, please see our Practice News section on the website or poster in the surgery.

Extended Hours

The surgery now offers Extended Hours appointments - early morning appointments on selected days and late evening appointments each Wednesday.

These are pre-bookable appointments outside our normal surgery hours. We are unable to see emergencies or deal with patients who wish to request or collect prescriptions or make appointments at these times.

 Please click the following link to find information for military veterans service. 

Online Services - Avoid The Queue

You can now view, book and cancel your appointments and view and request your repeat prescriptions by logging on to our new service online. Please call in the surgery to ask staff for details.

click here for online access

Practice News
RSS Feeds

BBC Health News

NHS - Behind the Headlines

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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